90-Day Warranty Policy for Empire Tools USA
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Warranty Coverage 1.1 Empire Tools USA ("the Company") provides a 90-day warranty on all eligible tools sold directly by the Company ("Products"). 1.2 The warranty covers defects in materials and workmanship under normal use during the 90-day period from the date of purchase ("Warranty Period"). 1.3 The warranty is valid only for the original purchaser of the Product and is non-transferable.
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Warranty Claims 2.1 To make a warranty claim, the customer must provide proof of purchase, including the original sales receipt or invoice. 2.2 Warranty claims can be submitted through the Company's official customer support channels, including email, phone, or a designated online portal. 2.3 The customer must notify the Company of the warranty claim within the Warranty Period. 2.4 Upon receiving a warranty claim, the Company will assess the claim and may request additional information or evidence to validate the claim.
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Warranty Service 3.1 The Company will, at its discretion, repair or replace the defective Product or provide an alternative remedy deemed appropriate by the Company. 3.2 If the Product is replaced or repaired during the Warranty Period, the warranty will continue from the original date of purchase and will not be extended. 3.3 Any repaired or replaced Product will be covered by the remaining warranty period or for 30 days, whichever is longer. 3.4 The Company reserves the right to use new or refurbished parts or units in the repair or replacement process.
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Warranty Limitations 4.1 The warranty does not cover damages or defects resulting from: a) Improper use, abuse, or neglect of the Product. b) Unauthorized modifications or repairs. c) Normal wear and tear, including cosmetic damage. d) Accidents, fire, water, or other natural disasters. e) Failure to follow the Product's instructions or guidelines. 4.2 The warranty does not cover any third-party products or components not manufactured or supplied by the Company. 4.3 The warranty does not cover any consequential or incidental damages arising from the use or inability to use the Product.
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Disclaimer of Other Warranties 5.1 Except for the express warranty stated in this policy, the Company disclaims all other warranties, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
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Modifications to the Warranty Policy 7.1 The Company reserves the right to modify or terminate this warranty policy at any time without prior notice. 7.2 Any modifications or updates to the warranty policy will be effective immediately upon posting on the Company's official website or other official communication channels.
By purchasing a Product from Empire Tools USA, the customer acknowledges and agrees to the terms and conditions of this 90-Day Warranty Policy.